Medical Office Manager

Technology

Voice technology can give you an extra set of hands

From robotics to augmented reality and beyond, the growing prominence of technology’s role in business has been fascinating. But there is also concern that some types of technology, such as AI, may threaten people’s jobs by performing functions or even “thinking” as humans do. However, the reality is that the development of AI-related technologies, especially speech-to-text, is … [Read more...] about Voice technology can give you an extra set of hands

Benefits of telehealth and how to integrate it into your practice

You're always looking for ways to improve patient care and streamline operations. One game-changer is telehealth, which offers benefits for both your patients and your clinical and office team. First off, telehealth is incredibly convenient. Patients love it because they can have appointments without leaving the comfort of their homes. This is especially great for those with … [Read more...] about Benefits of telehealth and how to integrate it into your practice

Crafting an effective physician bio: A guide for medical office managers

In today's digital age, an online presence is essential for healthcare professionals, and an online physician bio is a powerful tool for conveying a physician's expertise, experience, and personal touch to prospective patients. As a medical office manager, you play a pivotal role in helping physicians write or update their online bios. This article will provide you with a … [Read more...] about Crafting an effective physician bio: A guide for medical office managers

3 steps to success for a new medical office manager

Dear Medical Office Manager: I've just been promoted to manager of a medical office. What should I do now to ensure success? Congratulations on your promotion! Here are three steps you can take to ensure success in your new role as a medical office manager: Get to know your team: Take the time to meet and build relationships with your staff. This will help you … [Read more...] about 3 steps to success for a new medical office manager

Using patient portals to enhance communication and engagement

In today’s digital age, enhancing communication and engagement with your patients is more important than ever. One of the most effective tools at your disposal is the patient portal. This online platform can transform how you interact with patients, making communication more efficient and fostering a deeper level of engagement. Let’s explore how you can utilize patient portals … [Read more...] about Using patient portals to enhance communication and engagement

Our staff fell for a cyber attack

By Lynne Curry Question: Four of our staffers fell for a cyber attack last week. They opened an email attachment they thought originated from our HR department, which regularly emails policy updates to all staff. This email had the subject line: Changes to Vacation Policies. Even though we’ve trained our staff members not to click on suspicious emails, and certainly … [Read more...] about Our staff fell for a cyber attack

New research: Tech skills gap is bad amid rapid change

Rapid change, evolving business priorities and the rise of artificial intelligence (AI) have created a significant challenge for today's tech leaders: critical skills gaps on their teams. This is according to a new report, Building Future-Forward Tech Teams, from talent solutions and business consulting firm Robert Half. More than half of technology leaders surveyed (52 per … [Read more...] about New research: Tech skills gap is bad amid rapid change

HIPAA compliance checklist

Having a complete HIPAA compliance program is important to your organization. Run through this HIPAA compliance checklist to see if you have your foundation of HIPAA compliance in place and easily retrievable. HIPAA Policies and Procedures HIPAA privacy policies, procedures, and forms HIPAA security policies, procedures, and forms HIPAA Breach Notification policy and … [Read more...] about HIPAA compliance checklist