Medical Office Manager

telecommuting

Make online team meetings work for you

By Lynne Curry If you dread online meetings–attending them, hosting them–and long for meetings to become more than a necessary evil, you can make it happen. Recently, I hosted a two-day, 15-hour meeting that the 17 attendees said “zoomed by,” “was fun, kept me engaged the entire time;” and “made an hour seem like five minutes.” Here’s how we did it. A “you” start We started … [Read more...] about Make online team meetings work for you

7 things to require of your moonlighting employees

By Lynne Curry “One of our highly paid staffers works remote. We don’t want to lose his talent, but he used to work 45 to 55 hours a week and now half the time I can’t find him when I call. He always calls me back, but it’s hours later. Last year, he was the first to volunteer for special projects. He doesn’t anymore. I heard a rumor he’s working another job, and I’m … [Read more...] about 7 things to require of your moonlighting employees

Model Code of Conduct for Virtual Meetings

Far from eliminating workplace harassment, telecommuting has only caused it to morph into digital forms. As a result, medical offices and other employers need to tweak their harassment policies to deal with the new face of harassment. The virtual meeting, in particular, has become the digital age version of the holiday office party where employees feel emboldened to do and say … [Read more...] about Model Code of Conduct for Virtual Meetings

Beware of privacy pitfalls when remotely monitoring telecommuters

Before the pandemic, most US employees worked primarily from an external workplace; today far fewer do. While employers continue to try coaxing employees back to the workplace, it's an uphill battle, with many remote workers preferring to spend at least some of their working hours at home. In short, as with other employers, medical offices need to adjust to the realities of … [Read more...] about Beware of privacy pitfalls when remotely monitoring telecommuters

Model Medical Office Employee Remote Monitoring of Telecommuters Policy

Letting employees telecommute poses significant operational and management challenges to employers, not the least of which is ensuring that employees are actually doing their jobs and meeting expected productivity standards when working from home. Software, apps and other monitoring technology can go a long way in meeting this goal; but it can also get you into hot water under … [Read more...] about Model Medical Office Employee Remote Monitoring of Telecommuters Policy

How to conduct a virtual investigation

By Lynne Curry bio Question: We have a messy situation we need to investigate involving 12 and possibly more employees at remote locations. Nine months ago, we laid off our human resources officer. The accounting manager and I inherited many of her duties. Both of us have investigated minor issues in each of our departments, and our former human resources officer left a good … [Read more...] about How to conduct a virtual investigation

Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program

Are you seeing a surge in low morale and unproductivity among your remote workers? Research suggests that it may be your lack of strategy and training that's to blame, not the flexibility. According to new national research from the Flex+Strategy Group (FSG), major corporations such as IBM may have gotten it wrong when they cited remote work as a barrier to innovation and … [Read more...] about Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program