By Steve M. Cohen bio When it comes to sick leave in your office of 50 or more employees, you have to follow the doctor’s orders regardless of whether or not you think the reason for the leave is justified. Because most office managers are so singularly focused on their practice, they are appalled to learn of all the limitations placed upon them by … [Read more...] about Medical leave gets formal for 50 employees and up
Termination
Whatever you call it, negative workplace behavior is expensive
By Dr. Steve M. Cohen Whether you call it harassment, bullying or something else, negative workplace behavior can be expensive for any business. Unhappy employees today are also more likely to seek legal recourse against their employers, a fact that even medical office managers should keep in mind. Although the medical field is highly professional, it's also staffed with … [Read more...] about Whatever you call it, negative workplace behavior is expensive
Discrimination against the obese in the medical workplace
By Steve M. Cohen bio In the news recently was a discussion about a hospital that established a policy that it would not hire anyone who applied for a job whose Body Mass Index was greater than 30. While that sounds simple, it hides a whole range of issues. As most medical professionals know, a BMI score above 30 means you are considered obese. Although I'm all for … [Read more...] about Discrimination against the obese in the medical workplace
Terminating entry-level employees may cost you the most
By Steve M. Cohen bio I recently spoke with two different clients who were planning to terminate entry-level, relatively "inexpensive" people. I asked them what they meant, and each client indicated that the employee's annual salary was around $40,000. When I asked if they wanted my help structuring the exit of these two, they both considered that my services were … [Read more...] about Terminating entry-level employees may cost you the most
Think twice before going to court
By Steve M. Cohen bio One of the most difficult challenges I face can be helping office managers and owners resist an urge to "fight it out" in court. There are times when it is necessary to take legal action or aggressively defend action against your organization. But in most cases, it should be your last resort. First, going to court is a roll of the dice. You may feel … [Read more...] about Think twice before going to court
If you have to terminate, do it right
By Steve M. Cohen bio Terminating an employee is not easy, but with a few missteps or bad luck, it can become a disaster. Workplace disruptions, lawsuits, and even violence can be byproducts of poorly executed terminations. Most business owners and managers move to dismiss employees for good reason, but the process is so full of potential for bad results that it deserves … [Read more...] about If you have to terminate, do it right
Maintaining an HPO: employees make the difference
By Steve M. Cohen bio Among the goals of any organization is to become an HPO — a high performance organization. That means you have created a lean, mean running machine that operates at top efficiency, and your employees are engaged. Some organizations don't believe this really applies to them. But look at it this way: Research by the Gallagher Organization has suggested … [Read more...] about Maintaining an HPO: employees make the difference