Paid continuing education is one of the most popular perks you can offer your employees. Besides making your staff happier, paid upgrading and training also benefits the practice in at least five ways. Enhancing knowledge and skills: Continuing education and staff upgrading help employees to stay current with the latest advancements and trends in the healthcare industry. … [Read more...] about 5 reasons to pay for medical office staff education
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12 training trends to upgrade medical office staff skills
Incorporating new training trends into development programs can significantly enhance the skills and capabilities of medical office administrative staff. By staying updated with these trends, medical office managers can ensure their teams are well-prepared to meet the evolving demands of the healthcare industry, ultimately contributing to the practice’s efficiency, security, … [Read more...] about 12 training trends to upgrade medical office staff skills
How to improve your office team with cross-training
Cross-training in a medical office is a powerful strategy to boost your team's capabilities, enhance operations, and provide top-notch patient care. By broadening the skill sets of your staff, you create a more versatile workforce capable of handling diverse responsibilities. Advantages of Cross-Training Enhanced Flexibility: Example: A medical receptionist … [Read more...] about How to improve your office team with cross-training
How to craft a comprehensive benefits package for your office staff
In today's competitive job market, offering an attractive benefits package is essential for medical offices looking to attract and retain top talent. For healthcare professionals and support staff alike, benefits can make a significant difference in their overall job satisfaction and quality of life. Crafting a comprehensive benefits package tailored to the needs of your … [Read more...] about How to craft a comprehensive benefits package for your office staff
How to retain your office staff
Retaining office staff is crucial for maintaining a stable and productive work environment. High turnover can be costly and disrupt the workflow. Here are some tips to help you retain your office staff: Hiring the Right People: Start by hiring individuals who are a good fit for your organization’s culture and values. Ensure that their skills and … [Read more...] about How to retain your office staff
14 tips for improving your training content
Training is an ongoing process for your medical office staff, and your training content needs regular updates and improvements. Here are some tips to keep materials up to date and relevant: You have to make someone responsible for keeping content current. Use titles and not names in your documentation, so you don’t have to update when people leave your firm. Find a … [Read more...] about 14 tips for improving your training content
Spring a pop quiz for your training program
By Doug Striker Remember tests in school? Pop tests? Quizzes? And the dreaded finals? As students, they were the bane of our existence. As trainers, however, we need to test ourselves and our programs constantly. If they aren’t working, our offices may fall behind. And that is a big deal. It is critical that you know how to evaluate your training program. (I know our … [Read more...] about Spring a pop quiz for your training program
7 ways to get the most out of a work conference
Does your 2024 calendar include conferences? Are there events you and your staff will attend for education, product knowledge, or networking? As a medical office manager, attending conferences and trade shows can be a valuable opportunity to learn about new trends and technologies in the healthcare industry. However, with all the hustle and bustle of travel, it can be difficult … [Read more...] about 7 ways to get the most out of a work conference
Feeling burned out? You and 40% of professionals
Burnout is a problem that just won't go away, new research from global talent solutions and business consulting firm Robert Half shows. In a survey of 1,132 professionals, 36 per cent of respondents reported being more burned out now than a year ago. Workers said the most common factors contributing to burnout today are: Heavy workloads (54 per cent) Lack of communication … [Read more...] about Feeling burned out? You and 40% of professionals
Creating an inclusive and safe space for the LGBTQ+ community in a medical office
As a medical office manager, you play a pivotal role in ensuring that your healthcare facility is a safe and welcoming space for all individuals. It is important to prioritize inclusivity, especially for members of the LGBTQ+ community, including staff, patients, their families, vendors, and visitors. By establishing a safe space, you not only provide quality healthcare but … [Read more...] about Creating an inclusive and safe space for the LGBTQ+ community in a medical office