Are you seeing a surge in low morale and unproductivity among your remote workers? Research suggests that it may be your lack of strategy and training that's to blame, not the flexibility. According to new national research from the Flex+Strategy Group (FSG), major corporations such as IBM may have gotten it wrong when they cited remote work as a barrier to innovation and … [Read more...] about Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program
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7 best practices for optimizing your collections
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio Collections isn't the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them! Unfortunately, collections is necessary and if done correctly, it will allow you to collect on accounts that have sat stagnant for months, sometimes years. In … [Read more...] about 7 best practices for optimizing your collections
Upping your game as a medical office manager
Managing an efficient and profitable medical practice depends upon your ability to master a specific set of management skills, implement best practices, and maintain specific identifiable behaviors and attitudes that are proven to drive management and career success. Those skills, best practices, and attitudes are at the heart of successful medical office management and can … [Read more...] about Upping your game as a medical office manager
Employment Law Update: The New Year’s Resolutions Edition
By Mike O'Brien bio A lawyer and doctor were talking together at a New Year's party when the doctor complained about how people always asked her for free medical advice. She said to the lawyer, "People probably always ask you for free legal advice…as a fellow professional, how do you deal with it?" The lawyer thought about it, and then said, "I always answer their … [Read more...] about Employment Law Update: The New Year’s Resolutions Edition
How to become a patient-centered practice and improve your profitability
What do old-school electric typewriter manufacturers and medical practices have in common? More than you might think. Ron Howrigon, president and CEO of Fulcrum Strategies, a healthcare consulting firm, tells the story of two of highly competitive typewriter manufacturers, one of which adapted to change and thrived and another which kept manufacturing typewriters right up to … [Read more...] about How to become a patient-centered practice and improve your profitability
5 ways high-performance organizations make meetings effective
By J. Elise Keith bio Every organization has to figure out how to make meetings productive. It's a complex challenge. To be effective, each meeting needs to engage the individual talents of the people involved, work to achieve the organization's specific goals for the moment, and do so in a way that's both culturally relevant and contextually sensitive to the world around it. … [Read more...] about 5 ways high-performance organizations make meetings effective
In era of #MeToo, employers are still failing to take new steps to address sexual harassment
The spotlight on workplace sexual harassment since fall 2017 has led to high-profile resignations, terminations, and lawsuits. And while the revelations and consequences have prompted ongoing, national conversations about appropriate behavior, only 32 percent of working Americans said that their employer has taken new steps to prevent and address sexual harassment in the … [Read more...] about In era of #MeToo, employers are still failing to take new steps to address sexual harassment